Client Overview
Scaling Dilemma Solved Through AI-Powered Virtual Recruiters
Todd Bavol has 26 years of experience at the helm of Integrity Staffing Solutions. As the co-founder and CEO, he has always believed that opportunity is everything, and Integrity Staffing Solutions strives to generate opportunity with its associate-first model. When Todd learned about ConverzAI’s Virtual Recruiters for commercial staffing, he saw new ways to generate more of those opportunities, both for candidates and for the staff at Integrity Staffing Solutions.
We’ve always been an organization that is focused on scale. Being able to scale up and back down quickly is very important in high-volume staffing organizations.
As a staffing organization, human recruiters play a pivotal role in vetting candidates, building relationships, and finding the right role for each individual. But tremendous variations in scale based on clients’ fluctuating needs meant that sometimes human recruiters were operating at maximum capacity. Virtual Recruiters with Voice AI capabilities stood out as an option to manage that scale effectively, but Todd wasn’t sure if it would work for Integrity Staffing Solutions.
I was very apprehensive because we are associate focused as an organization. We use a lot of automation in our process, but I was worried this was going to be a case where the associate is screaming, ‘Operator! I want to talk to a live person!’ during the call. But I couldn’t have been further from the truth.
Integrity Staffing was willing to try it, and the results transformed its business model.
AI-Powered Virtual Recruiters Generate Opportunities for Candidates with Rapid Scaling Capabilities
As its first project, Integrity Staffing Solutions focused on leveraging the Virtual Recruiters to pre-screen candidates for just a few customers. Whild Todd may have been apprehensive at first, the platform’s abilities quickly alleviated his fears.
Adding an AI-powered Virtual Recruiter to the team was a smooth, quick process. Once it was active, teams just had to upload the job description and assign the job to the Virtual Recruiter. It automatically developed a conversational framework customized to the role, without needing a human to develop questions or do any additional work. Rollout was easy and fast, and it was able to make phone calls within minutes of receiving an application.
It was one of the smoothest processes. It was just like flipping a switch.
Todd wanted to make sure Integrity Staffing Solutions was sticking to their associate-first model and that associates had a good experience, so he listened to some conversations the Virtual Recruiters had with associates. He was impressed right out of the gate. “The experience for our associate was phenomenal. The conversations are eloquent, really good in-depth conversations. It’s transformed our operations.”
ConverzAI rapidly accelerated the entire process, from application to placement. For example, within one minute of applying for a job, the Virtual Recruiter had contacted a candidate, asked them everything the pre-screeners would, and invited the candidate to complete onboarding paperwork. It then passed the candidate over to a human recruiter, who had the candidate assigned to a job.
While Jaime helps identify candidates that are interested and qualified for the job, and can do that at record scale, the hiring decisions are left to the recruiters, giving Integrity Staffing Solutions more time to build strong relationships with candidates.
The candidate was assigned a role within an hour and a half of applying, and that’s just one of many examples we’ve seen at scale.
Unparalleled Flexibility of Virtual Recruiters Seamlessly Handles Variations in Scale
Project-based clients often need a large influx of candidates periodically. When that demand is met, the client may not require any additional candidates until a new project begins, sometimes several months later. ConverzAI’s Virtual Recruiters enable this flexibility by screening the large volume of candidates for the human recruitment team, saving hundreds of hours of time and enabling roles to be filled quicker.
ConverzAI pre-screened 1500 applications in a single day, vetting it down to just 500 candidates. This enabled our team to focus on just those candidates, and we got a record number of starts in a short time.
Since implementing ConverzAI’s Virtual Recruiters, Integrity Staffing Solutions has seen a $20 million impact on their revenue. Virtual Recruiters have helped place over 2,000 candidates, screened 50,000 candidates, and enabled human recruiters to have more meaningful candidate conversations.
More Than Voice AI: Virtual Recruiters Gather Data to Improve Human Connections
Not only did ConverzAI conduct the candidate interviews, but it also added information to the applicant tracking system. Each candidate’s answers were recorded and organized in the system, making it easier for recruiters to match candidates to future roles.
I’m a firm believer that the quality of data that we collect as staffing companies is really important. While that first call or connection might not result in a perfect job for the candidate, ConverzAI is helping us collect the information. That really enables us to make a connection or a job fit the next time, and ConverzAI is recording all of that information 100% of the time.
The Future of Recruiting: Leveraging Voice AI to Generate More Opportunities
Integrity Staffing Solutions continues to look for ways to leverage ConverzAI’s Virtual Recruiters for speed and scale in its hiring processes.
We’re making sure we’re optimizing our team’s and our staff’s experience while using technology. These things are now happening instantaneously thanks to ConevrzAI, and we’re working to make sure our processes align with the speed and scale that AI is bringing
ConverzAI’s AI-Powered Virtual Recruiters continue generating opportunities for Integrity Staffing Solutions’ candidates and customers by using the power of technology to optimize staffing operations. The transformational value of speed at scale was realized quickly thanks to ConverzAI’s readily deployable Virtual Recruiters.
Other commercial staffing firms can leverage this same speed at scale by adding ConverzAI’s Virtual Recruiters to their processes. Request a demo to see how easily AI can bring transformational value to your staffing organization. Streamline your recruitment processes, track applicant information, and have more meaningful conversations with candidates — all thanks to the power of AI.