Client Overview
Scaling Dilemma Solved Through Voice AI Platform
We’ve always been an organization that is focused on scale. Being able to scale up and back down quickly is very important in high-volume staffing organizations.
I was very apprehensive because we are associate focused as an organization. We use a lot of automation in our process, but I was worried this was going to be a case where the associate is screaming, ‘Operator! I want to talk to a live person!’ during the call. But I couldn’t have been further from the truth.
Voice AI Generates Opportunities for Candidates with Rapid Scaling Capabilities
As its first project, Integrity Staffing Solutions focused on leveraging Voice AI Recruiter Jamie to pre-screen candidates for just a few customers. Whild Todd may have been apprehensive at first, Jamie’s abilities quickly alleviated his fears.
Adding a Voice AI Recruiter to the team was a smooth, quick process. Once Jamie was active, teams just had to upload the job description and assign the job to Jamie. Jamie automatically developed a conversational framework customized to the role, without needing a human to develop questions or do any additional work. Rollout was easy and fast, and Jamie was able to make phone calls within minutes of receiving an application.
It was one of the smoothest processes. It was just like flipping a switch.
Todd wanted to make sure Integrity Staffing Solutions was sticking to their associate-first model and that associates had a good experience, so he listened to some conversations Jamie had with associates. He was impressed right out of the gate. “The experience for our associate was phenomenal. The conversations are eloquent, really good in-depth conversations. It’s transformed our operations.”
Jamie rapidly accelerated the entire process, from application to placement. For example, within one minute of applying for a job, Jamie had contacted a candidate, asked them everything the pre-screeners would, and invited the candidate to complete onboarding paperwork. Jamie then passed the candidate over to a human recruiter, who had the candidate assigned to a job.
While Jaime helps identify candidates that are interested and qualified for the job, and can do that at record scale, the hiring decisions are left to the recruiters, giving Integrity Staffing Solutions more time to build strong relationships with candidates.
The candidate was assigned a role within an hour and a half of applying, and that’s just one of many examples we’ve seen at scale.
Unparalleled Flexibility of Voice AI Seamlessly Handles Variations in Scale
Jamie pre-screened 1500 applications in a single day, vetting it down to just 500 candidates. This enabled our team to focus on just those candidates, and we got a record number of starts in a short time.
More Than Voice AI: Jamie Gathers Data to Improve Human Connections
I’m a firm believer that the quality of data that we collect as staffing companies is really important. While that first call or connection might not result in a perfect job for the candidate, Jame is collecting the information. That really enables us to make a connection or a job fit the next time, and Jamie’s recording all of that information 100% of the time.
The Future of Recruiting: Leveraging Voice AI to Generate More Opportunities
We’re making sure we’re optimizing our team’s and our staff’s experience while using technology. These things are now happening instantaneously thanks to Jamie, and we’re working to make sure our processes align with the speed and scale that Jamie is bringing
ConverzAI’s Voice AI platform continues generating opportunities for Integrity Staffing Solutions’ candidates and customers by using the power of technology to optimize staffing operations. The transformational value of speed at scale was realized quickly thanks to ConverzAI’s readily deployable platform.
Other commercial staffing firms can leverage this same speed at scale by adding ConverzAI’s Voice AI platform to their processes. Request a demo to see how easily Voice AI can bring transformational value to your organization. Streamline your recruitment processes, track applicant information, and have more meaningful conversations with candidates — all thanks to the power of Voice AI.